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Why Allen's?Allen Realty Ltd is the "One Stop Professional Property Management Shop, by Investors for Investors"All of the senior management team at Allen's own rental properties and are aware of the constantly changing needs of property investors. As Property Managers, we put ourselves in the owners shoes and our philosophy with regards to landlords is more about the 'WE" as opposed to "YOU" and "US". We take a team approach to the management of your property or portfolio in order to safeguard your asset and maximise the performance. We want what you want! Highest rents, best long term tenants in the quickest possible time and low vacancies. We're investors too. We understand the need to maximise the income and maintain the value of your property. Specialist Property Management ServicesWe offer a specialised Property Management service whereby owners and investors dictate the level of service they require. Unlike most other Real Estate Agents Allen Realty Ltd does not sell property and 100% of our resources goes in to the development of efficient systems and processes that allows us to have the most up to date resources to manage your residential properties and help insure the peak performance of your investment.Experienced Property ManagersWe have a top team of Property Managers and support staff to ensure that you will always have experienced specialists focusing exclusively on the management of your property. Our highly trained team keep their skills and knowledge at the cutting edge, with ongoing professional and personal development in all aspects of property and governing legislation.We use the latest high quality custom property management accounting technology to administrate your properties and ensure low arrears, low vacancies, competitive rents and excellent communication. We have a proven track record of over 20 years of successfully marketing and managing our clients investment properties. The company is owned and operated by long term Real Estate professionals whose extensive knowledge of business, residential property investment and the Residential Tenancies Act benefits all clients. Tailor-made Property Management ServicesWe customise the service to suit the individual investor. No two Landlords generally have the same goals and objectives and hence most clients require a slightly different service. Unlike most other property companies we cater to these individual needs of clients and our service is not a 'one size fits all' service. At Allen Realty Ltd the client calls the shots.Clients can have input in to their service (which often avoids unnecessary cost) and dictate aspects of their service such as: the terms of tenancies (lengths/conditions etc), specific tenant requirements, frequency of inspections, frequency of payments to the client (eg weekly/fortnightly/monthly), maintenance provisions and limits, statement styles/layouts and much much more. The more we get to know clients the more comprehensive service we can offer providing a valuable solution to your specific needs. We also regularly survey our landlord clients to continually improve our service. Open CommunicationAllen Realty prides ourselves in our communication to Landlords and Tenants. We keep our clients fully informed with regular phone calls, emails, letters and updates. We advise them promptly on all matters of interest which effect their investment. We respect our tenants privacy and value their tenancies as an important part of the equation. We put an emphasis on communicating tenant obligations and we do all we can to ensure they are completely satisfied with their tenancies. By respecting tenants rights and being proactive in out approach this in turn encourages tenants to stay long term. Happy tenants are more than often happy landlords. Communication is the key to this successful relationship.Zero Rent Arrears PolicyRent arrears is minimised through highly effective arrears control. If tenants fall in to arrears then a comprehensive system is followed to ensure missed payments are remedied ASAP. All requirements of the Residential Tenancies Act and Landlord Rent Insurance obligations are followed to the letter to ensure a prompt outcome. Clients are kept updated every step of the way.Professional Property ManagersWe undertake the management of your property with thoroughness and care. Our systematic approach to the management of your property ensures we record as much details as possible so nothing is overlooked. Our inspections are thorough and frequent and our Property managers are trained to have attention to detail. Our fees are competitive but we make no secret about the fact that we are not the cheapest in town, nor the most expensive. We believe from our customer feedback that we are the best!We do more than just collect the rent. We carry out extensive marketing to attract the best possible tenants and fit them to the most appropriate properties. We provide full electronic banking facilities, fully itemised monthly and annual income and expenditure accounts. We can take care of all repairs and maintenance if required or alternatively provide multiple quotes for budgeting purposes. We are proactive as opposed to reactive in the identification of maintenance which often saves unnecessary maintenance expense. We use competitively priced independent contractors who are vetted carefully prior to completing work and are able to get the job done to a high standard. We educate clients after property inspections on ways they can improve the presentation of their properties which in turn increase rents and enables us to secure better long term tenants. We can facilitate most payments on your behalf including rates, body corp fees and insurance. Being centrally located and providing property management services Auckland wide, this benefits investor clients who already own and want to buy additional property Auckland wide. Investors can have the benefit of one property management company as a point of contact that can look after multiple properties in multiple locations. Gone are the days of investors being required to have separate property managers in different parts of Auckland and at Allen Realty Ltd you can be assured of having well trained property managers who are experienced in all locations. We manage all types of Auckland properties; Newer and older, executive and family residences, single and multiple units/apartments, minor dwellings, townhouses and corporate rentals from Whangapaeroa to Papakura. For those investors that are actively in the market purchasing additional rental properties, Allen Realty can also assist by offering invaluable information during the research and diligence stage. It takes only one phone call to determine independent verification of the likely weekly rental and the demand, of any potential property purchase. Fast free access to this kind of advice is one of the service features that sets the company apart. Allen Realty Ltd's aim is to assist investors as much as possible 'pre purchase' with regards to market rents and the tenant-ability of a property in order to help ensure you purchase property that meets your individual criteria. We standby our service and offer a 60 day money back guarantee. Does your current property manager offer this? If your not entirely satisfied then we will refund you all the property management fees you've paid. Allen Realty hand picks our tenants. All prospective tenants undergo a comprehensive tenant selection process including but not limited to credit checks, landlord references, employment references and Tenancy Tribunal database checks. This offers clients peace of mind as we work every day finding the right tenant for your property. In summary, we treat your property as if it were our own. This is what you employ us for so you can spend more time with your family, going on holiday, or simply so you can spend your time and resources to keep investing in more wealth as opposed to managing your existing. We encourage you to view our Customer Testimonials. We invite you to email or phone our customers and ask them about us. The proof is in the performance! For more specific information on our day to day duties and how we can offer a customised service to suit your individual needs visit the FAQ's page or email Simon Allen in our Business Development Team. Property Management Testimonials"Thank you for the excellent service I received renting through your company. It is breath of fresh air to have such a proactive landlord and I really appreciate my bond being refunded to me so quickly. I wont hesitate to recommend Allens to other tenants." G. J Johnson - St HeliersProperty Management | Auckland Property Management |