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Testimonials

Here's what our customers say about our property management services:

"I have had the experience of dealing with other property managers and can confidently say that Allens are the best in the business. I can relax knowing that you guys are looking after my existing properties which makes it a lot easier for me to move forward and grow my portfolio. I am happy to keep recommending your services to other investors that I know or alternatively to new investors who you want to give my details to."

Hugo Fitzsimmon, Auckland


"Elena turned a potentially stressful situation into a non event. A tenant left leaving the property in a mess and with damage. Elena was able to turn the place around using the bond and re-tenanted within a short space of time leaving no lag in rent payments. 

The only effort required of me was to answer the phone and be kept informed of the progress—the communication was always excellent."

Dean Graham, Auckland


 "Allen Realty have managed our rental property in Glenfield for two years. This has provided a completely hassle free investment for us with on-time, every time rent payments, fantastic tenants, and all maintenance taken care of immediately and cost effectively. All Allen Realty staff are of a very high professional standard and have delivered consistently professional results. They have made it easy for us. As we have sold the property, we will not require Allen's services in the immediate future but have no hesitation in recommending them to other investors. There is no doubt we will not hesitate to get Allen Realty to manage any rental properties we purchase in the future. We also have loved dealing with our property manager, Deborah, who has provided exceptional service."

Alison & Ron Beswick


"I would urge anyone contemplating renting out a property to use a professional agency—more specifically an agency that does nothing else but manage rental properties.

Allen Realty was recommended to us by a friend, but before placing our property with them we did a survey of other organisations in the 'business'. Allen’s, a family firm, won the commission because of their demonstrated competence and attention to detail. I have no hesitation in recommending them to others."

Regards, Ted


"I would like to congratulate you and your team on the outstanding service levels you provide to my property investment companies. As you are aware, my companies control 15 Million Dollars worth of investment property with 35 individual income streams. Over the past 4 years I have had many service level problems with my managements through other operators.

Over the past year I have moved my entire portfolio to Allen Realty. Your service is outstanding. I have and continue to recommend you and your services to other investors."

Sean Wood, Auckland Property Mentoring Manager


"I have had an association with Allen Realty for the past 10 years and am more than happy to recommend their property management services to other landlords. They have demonstrated a professional and proactive approach in the management of our properties.

Their knowledge of the Tenancy Act has been invaluable on the occasions this has proved necessary. I am comfortable in leaving our investments in their care and am confident you will experience the same level of satisfaction."

Paddy Fraser
You may contact Paddy for a personal reference: Email: PaddyFraser


"Tracey is a legend!

Why it is so easy to be a raving fan of Allen Realty! Last night (in June 04) Tracey Boyle toured a bunch of my properties with myself and my maintenance man. We didn't finish until after 7pm. This in itself was awesome of Tracey to do.

The other thing I noticed was how she had total control over every property and knew of every issue in all of the houses as well as having a great relationship with the tenants. I really appreciate this kind of service and feel privileged to have Tracey looking after my properties.

I would be pleased if you would use my email as a testimonial. The more landlords who can benefit from the awesome service Tracey and your team provide, the better!"

Phil Thompson, Auckland Investor and Real Estate Agent


Discover what gives this $7 million investor the edge

"I have worked with many residential property managers & property management companies over 30 years of active investing, and over this time have owned a total of about 65 residential properties. I have found Simon Allen to be the best of all of the many managers in different parts of the country I have had over the years. He sets the highest standards of professionalism for himself.

The key to his success is that he is able to put himself into the “shoes” of the property owner. He regards himself as working in partnership with the owner, and successes in management are wins for both parties. He uses the word “we” a lot. I have gradually transferred more properties to him for management, as I have seen his responsiveness and reliability.

He combines an ability to conserve resources and make the dollar go as far as possible, with the need to maintain the highest standards possible to attract the best quality of tenant. For example savings are achieved by using standard paint colours and redecoration products which are good wearing and go with most types of furnishings.

I am impressed with his strategic ability to focus on the areas of greatest importance at any given moment, and the results that he is able to achieve.”

Dr Bob Stewart | Past Vice President (Nth Island NZPI Federation)
Past President (Manawatu PIA)


"Having purchased three apartments through Blue Chip when it collapsed my brother and I were landed with apartments which were in various states of disrepair: one was untenanted, others were being rented well below market rates, and there was a messy body corporate in place. Ironic given that one of the selling points of the Blue Chip model was all the benefits of property ownership without the hassle.

However since asking Allen Realty to manage the properties we have had no hassles and only good service. The key has been how proactive our property manager has been in sorting out issues. It took Allen’s about a week to fill the vacancy at a good rate with a good tenant. Soon after they managed to get an insurance claim backdated to ensure repairs were made to the apartment that needed it. As well as arrange for builders to show up to complete the repairs, they negotiated an increase in the rent for two existing tenants to bring them in line with market rates and have been a great source of information and advice when dealing with body corporate and owners committee issues.

Without the excellent service and advice we have received from Allen Realty I am sure we would still be trying to work out where to start."

Paul Wiggans | Chief Operating Officer
Gould Wealth Management, Auckland


"I’m a first time property investor who contacted Allens for property management services. I lead a very busy lifestyle and being new to the rental investment market thought it best to get professional assistance. From my first contact with Allens I was very impressed with their approach/professionalism and speed at which they were able to discuss with me the process, appraise my property, market it and tenant it. I found the team to be extremely professional and informative. From finding the perfect tenant to ensuring some minor maintenance work was done all in a very short time frame was definitely an added bonus. All of this was done with the tenants moving into my house within the space of 2 weeks, something I know I could not have achieved on my own! My goal is to purchase more rental properties and the team at Allens can be assured I will engage their services and expertise to assist in managing them for me."

Cory Rix
ING Life, Auckland


"We have owned a residential rental property in Auckland for many years. Because we were dissatisfied with our previous property managers, we changed to Allen Realty in December 2008.

We have been genuinely delighted with the property management service we have received from Allens: thorough inspections, regular financial reporting, helpful suggestions for improvements to, and maintenance of, the property, regular consultation and feedback relating to approved maintenance work, reasonable quoting and prompt execution of maintenance work.

Just as significantly, and important to us, our tenants are also very pleased with the efficient service provided by Allens through good liaison, prompt response to a backlog of maintenance work, good tradespeople and follow-up. It is an enormous relief to have competent managers taking care of our property, and our tenants."

Barbara Charters, Auckland


"We are so grateful for everything your company has done for us over the past several years. Moana in particular has been outstanding as a Property Manager and friend. We are indebted to her for her professionalism, dedication and service over the years we have been associated. It was fantastic to have someone who was solution based and managed to solve everything that came across her path. She is a fantastic woman and it is an honour to have had her manage and care for our properties as she has done. Thanks again."

Sene and Sue Iafeta, Queensland, Australia


"I have been really blown away by how good your service has been. After listing my property with a local North Shore real estate agent with no success I changed to Allens and they secured tenants very quickly. I will definitely be singing Allens praises and recommending them far and wide."

Reece Airlie, Mt Eden


"Allen Realty has managed my rental property since 1990. Their property management service is excellent – I have never been without tenants and more importantly I never have to give the property a second thought as everything is taken care of."

G.B, Drake International, Auckland


"I have been very impressed with her (Elena) professionalism and assistance to me in the handling of the recent change of tenancy and issues with the property. I always felt as though everything was being handled and under control at all times. I can't speak highly enough of her."

Jason George, Auckland


"All of the Allen Realty staff including property managers, accounts and reception staff I have dealt with over the past 6 years have been absolutely fantastic! I only wish you had branches in the locations where I own other properties."

Linda R, Australia


"As an overseas owner of a number of residential properties in the Auckland area, finding an experienced and trustworthy property management company to effectively manage all of my properties has been crucial to the success of my long term investment goals. Fortunately, in Allen Realty, I have found an outstanding partner to effectively manage all of my property needs and maximise my rental income.  

I have been using Allen Realty’s property management services since 2005 and have been delighted with the excellent standard of service I have received. Allen Realty’s proactive approach has ensured that my properties are always let in a timely manner, regular inspections undertaken, maintenance needs taken care and rents collected and paid on time. The professionalism and enthusiasm of their staff is second to none and I would have no hesitation in recommending their services to other landlords."

Nick Bean, Hong Kong


You can also read what our tenants say about us here

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